An, Lu; Shen, Yan; Tao, Yanfang; Li, Gang; Yu, Chuanming - In: Online Information Review 47 (2022) 6, pp. 1116-1133
Purpose This study aims to profile the government microbloggers and evaluate their roles. The results can help improve the governments' response capability to public emergencies. Design/methodology/approach This study proposes the user profiling and role evaluation model of government...