Ayach, Lamiaa; Anouar, Abdellah; Bouzziri, Miloud - In: Journal of Industrial Engineering and Management (JIEM) 12 (2019) 1, pp. 97-114
Purpose: The purpose of this study is to give an insight into the practices of Moroccan industrial companies in the area of managing quality costs. Furthermore, it analyses how the quality costing system (QCS) implementation and sophistication differentiate according to a number of variables...