Purpose: Using the knowledge-based view as the theoretical lens, this study aims to assess the effect of middle managers' ambidexterity, continuous improvement and organizational agility on the business performance within the manufacturing and service industries.Design/methodology/approach:...

Purpose: Implementing process management methodology through Lean Management and Design Thinking provides a new way to manage surgical blocks, maximize efficiency and adapt to the high variability of demand. This article presents our experience of implementing a set of improvement actions within...

Purpose: Food waste is a latent problem for society, one of the main causes being poor management of the operating processes within the food industry, which is the main reason the present research aimed to reduce raw material waste in a nectar factory.Design/methodology/approach: The methodology...

Purpose: This paper aims to identify, analyze, model the risk elements in the supply chain and further set future trends to evaluate risks in other domains of cement manufacturing industry. Cement is the second most consumed material in the world, has a fast supply chain in the global market....

The need to update an enterprise quality management system (QMS) seems to be more urgent each time. Without adequate updating, the system may not be capable of responding to market changes, generating delivery delays and increasing customer costs and losses instead of allowing industries to...

This paper brings to light the powerful connection between buyer and supplier relationships in terms of information sharing, information quality, and supply chain performance. We show supply chain partners coordinate their activities by offering high-quality information to enable interactions...

This study investigates the potential of predictive analytics in improving Key Performance Indicators (KPIs) forecasting by leveraging Lean implementation data in supply chain enterprises. A novel methodology is proposed, incorporating two key enhancements: using Lean maturity assessments as a...