Phuong Thi Nguyen; Loan Thi Phuong Nguyen; Trang Thi … - In: Cogent business & management 11 (2024) 1, pp. 1-14
Retail banking has always been considered as a core activity of banks because it has the effect of accelerating the … competitiveness of the retail banking services including service quality, financial capacity, risk management, organizational culture … smallest effect on competitive capacity of retail banking service in VietinBank. The research also proposes specific solutions …