Lin, Wei-Shong; Huang, Jui-Ling; Sheng, Margaret L. - In: International Journal of Management, Knowledge and Learning 3 (2014) 1, pp. 3-22
How to enhance customer satisfaction and technology innovation have been topics of discussion for some time; however, few studies have explored the two issues by applying the knowledge creation theory, and analyzed their differences in knowledge creation activities. The present study aims to...