da Silva Terres, Mellina; Pizzutti dos Santos, Cristiane - In: International Journal of Pharmaceutical and Healthcare … 7 (2013) 2, pp. 120-141
and cognition and the intention to continue the relationship and to seek a second opinion. Study 2 reinforces the … importance of trust for the patient's evaluations, showing that when trust is low, the second opinion influences patient … satisfaction. However, when patient trust is high, the second opinion (the same or different, compared with the first diagnosis …