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Search: subject:"Self-blame regret"
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Negative word of mouth
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Wang, Cheng Lu
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Wu, Ruijuan
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The asymmetric impact of other-blame regret versus
self-blame
regret
on negative word of mouth : empirical evidence from China
Wu, Ruijuan
;
Wang, Cheng Lu
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1799-1816
Persistent link: https://www.econbiz.de/10011773727
Saved in:
2
The asymmetric impact of other-blame regret versus
self-blame
regret
on negative word of mouth
Wu, Ruijuan
;
Wang, Cheng Lu
- In:
European Journal of Marketing
51
(
2017
)
11/12
,
pp. 1799-1816
Purpose This study aims to distinguish two regret conditions, other-blame regret (O-regret) and
self-blame
regret
(S …
Persistent link: https://www.econbiz.de/10014723957
Saved in:
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