Richtnér, Anders; Rognes, Jon - Economics Institute for Research (SIR), … - 2013
Purpose <p> The purpose of the paper is to identify changes in different types of knowledge in a service outsourcing … several service outsourcing relationships. <p> Design/methodology/approach <p> A case study approach is chosen, as data is … obtained from multiple levels. We studied four service outsourcing relationships, with outsourcing providers and outsourcing …