Eggert, Andreas; Böhm, Eva; Cramer, Christina - In: Journal of Service Management 28 (2017) 3, pp. 476-498
to investigate the effects of different types of business service outsourcing on firm value. Design …/methodology/approach The paper uses event study methodology to estimate the impact of business service outsourcing announcements on abnormal … returns of publicly traded manufacturing companies in Europe. Findings External service outsourcing that directly affects the …