Saccani, Nicola; Visintin, Filippo; Rapaccini, Mario - In: International Journal of Production Economics 149 (2014) C, pp. 226-238
Manufacturers undergoing servitization resort to an increased number of suppliers to deliver services. Although managing upstream relationships is particularly critical in servitized contexts, theory development on this topic is still at an early stage. This study analyses the linkages between...