Search Results - subject:"Service delivery effectiveness"

Financing services sector: Effectiveness of operational coordination and process control, evidence from Malaysia

Mohamed, Zulkifflee - In: Global Business & Finance Review (GBFR) 25 (2020) 4, pp. 12-24

and service delivery effectiveness Design/methodology/approach: The study employed 20 questionnaires based on the …

Persistent link: https://www.econbiz.de/10013185566

Financing services sector : effectiveness of operational coordination and process control, evidence from Malaysia

Mohd Yaziz bin Mohd Isa; Gazi Md. Nurul Islam; Mohamed, … - In: Global business and finance review 25 (2020) 4, pp. 12-24

and service delivery effectiveness Design/methodology/approach: The study employed 20 questionnaires based on the …

Persistent link: https://www.econbiz.de/10012489115

Operational efficiency and service delivery performance : a comparative analysis of Indian telecom service providers

Masson, Siddhant; Jain, Rachit; Ganesh, Narendra Mani; … - In: Benchmarking : an international journal ; BIJ 23 (2016) 4, pp. 893-915

Persistent link: https://www.econbiz.de/10011570684

Operational efficiency and service delivery performance

Masson, Siddhant; Jain, Rachit; Ganesh, Narendra Mani; … - In: Benchmarking: An International Journal 23 (2016) 4, pp. 893-915

benchmarking study of their operational efficiency and service delivery effectiveness. The paper also carries out a peer … efficiency and service delivery effectiveness. It has enabled to derive deeper insights on potential target areas for managerial … understand the operational efficiency as well as the service delivery effectiveness. The study has helped to derive valuable …

Persistent link: https://www.econbiz.de/10014683845