Etim, Akpan Ekom; Igwe, Anthony Aniagbaoso; Al-Faryan, … - In: Cogent Business & Management 10 (2023) 2, pp. 1-23
The study empirically examined the effect of service system innovation on firm competitiveness in Nigeria, an emerging … system on service system innovation-firm competitiveness nexus was observed. Data were collected using a survey instrument … partial least square-structural equation model (PLS-SEM). Analyses revealed that service system innovation as represented by …