Deslée, Carine - In: International Journal of Innovation and Regional Development 5 (2013) 1, pp. 58-72
Our research focuses on the SNCF company. With 160,000 workers, SNCF is a bureaucratic structure (Weber, 1971; Mintzberg, 1982; Alter, 1995, 1996) facing the challenge of openness to competition. We analyse the participative innovation routine that has deeply changed since the 1990s, whereas a routine...