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Technology has agency too! : disentangling technology's causal and structural agency in a service system
Anderson, Kelley Cours
;
Hansen, Hans
;
Laverie, Debra
- In:
Journal of macromarketing
44
(
2024
)
2
,
pp. 510-533
Persistent link: https://www.econbiz.de/10014584752
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2
Letting AI make decisions for me : an empirical examination of hotel guests' acceptance of
technology
agency
Morosan, Cristian
;
Cengizci, Aslıhan Dursun
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 946-974
Persistent link: https://www.econbiz.de/10014483800
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