Purpose – The main aim of the research is to shed light on the role of information and communication technology (ICT) in the logistics innovation process of small and medium‐sized third party logistics providers (3PLs). Design/methodology/approach – A triangulated research strategy was...

Purpose – This paper aims to develop a framework of QFD (quality function deployment)‐based logistics service design to integrate the HOQ (house of quality) technique and modular logic to help in designing logistics services with high quality and a large service variety....

Purpose – The purpose of the paper is to analyse whether environmental issues form a supplier selection criteria of companies when sourcing third party logistics (3PL) services. Design/methodology/approach – The paper is based on a total of nine cases, where six buyers and three 3PL are...

Purpose – To provide a taxonomy of third party logistics (3PL) research and, based on that, to develop a research agenda for this field of study. Design/methodology/approach – The proposed 3PL research classification framework is based on a comprehensive literature review, which concentrates...

Purpose – This paper aims to derive and verify a collaborative framework that specifies the role of different parties in contemporary logistics setups. Design/methodology/approach – To prepare this paper, a study of the logistics literature has been conducted together with several case...

Purpose – Aims to investigates the relationship of strategic choices of pure cost‐, pure differentiation‐, or a combination‐strategy on a composite measure of financial performance for third‐party logistics (3PL) providers in Hong Kong. In addition, it seeks to identify the importance...

Purpose – To examine the strategic posture of third‐party logistics (3PLs) providers in mainland China. Design/methodology/approach – A sample survey, obtained by mail, of 3PLs firms in mainland China. Key informant data are used to operationalize Porter's competitive strategy and provides...

Little previous research has been carried out on the issues to be considered when choosing between manufacturing at home, offshore or sourcing from an offshore third party supplier. As a consequence, few concepts or frameworks have been developed to help determine how the manufacturing and...