Purpose – Recognizing the significant impact of guanxi (the Chinese network of reciprocal business relations) and its influence on everyday dealings in China is important for Western firms. Researchers argue that social capital has limits and is not a commodity that has a place in China...

Purpose – Recognizing the significant impact of guanxi (the Chinese network of reciprocal business relations) and its influence on everyday dealings in China is important for Western firms. Researchers argue that social capital has limits and is not a commodity that has a place in China...

Since the use of information and knowledge in commercial transactions is becoming crucial, markets are confronted with significant change in structure and functionality. A growing number of companies are starting to take advantage of the benefits of buying goods or services online using...