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The impact of an integrated care service on service users : the service users' perspective

Hu, Mei - In: Journal of health organization and management 28 (2014) 4, pp. 495-519

Persistent link: https://www.econbiz.de/10010401771

The impact of an integrated care service on service users: the service users’ perspective

Hu, Mei - In: Journal of Health Organization and Management 28 (2014) 4, pp. 495-510

Purpose – The purpose of this paper is to examine the effects of an integration programme on service users from users’ own perspective. Design/methodology/approach – Multi-method approach was used. Both quantitative and qualitative data collection and analysis were employed to uncover and...

Persistent link: https://www.econbiz.de/10014872510

The Users in Mind: Utilizing Henry Sanoff's Methods in Investigating the Learning Environment

Salama, Ashraf M. - In: Open House International 34 (2009) 1, pp. 35-44

environment is a critical issue that deserves special attention especially from users' perspective. This paper analyzes emerging …

Persistent link: https://www.econbiz.de/10014964377