Larivière, Bart; Joosten, Herm; Malthouse, Edward C.; … - In: Journal of Service Management 24 (2013) 3, pp. 268-293
Purpose – The purpose of this paper is to introduce the concept of Value Fusion to describe how value can emerge from … that enable Value Fusion and discusses specific value and benefits to consumers and firms of being mobile and networked …. Value Fusion is introduced and defined and set apart from related, other conceptualizations of value. Examples are provided …