Search Results - subject:"Viable Systems Approach (VSA)"

Information asymmetry and co-creation in health care services

Barile, Sergio; Saviano, Marialuisa; Polese, Francesco - In: Australasian marketing journal 22 (2014) 3, pp. 205-217

Persistent link: https://www.econbiz.de/10010427965

Three Frameworks for Service Research: Exploring Multilevel Governance in Nested, Networked Systems

Spohrer, Jim; Piciocchi, Paolo; Bassano, Clara - In: Service Science 4 (2012) 2, pp. 147-160

, management, engineering, and design (SSME+D); viable systems approach (VSA); and institutional analysis and development (IAD …

Persistent link: https://www.econbiz.de/10010990685

Structure and Dynamics of a "T-Shaped" Knowledge: From Individuals to Cooperating Communities of Practice

Barile, Sergio; Franco, Giacomo; Nota, Giancarlo; … - In: Service Science 4 (2012) 2, pp. 161-180

In a fast-changing environment, organizations face conditions of growing complexity that challenge decision-making and innovation activities, highlighting an increasing need to develop dynamic capabilities. In this scenario, our focus is on service science's recent call for "T-shaped...

Persistent link: https://www.econbiz.de/10010990700

Reflections on service systems boundaries: A viable systems perspective

Barile, Sergio; Saviano, Marialuisa; Polese, Francesco; … - In: European Management Journal 30 (2012) 5, pp. 451-465

The aim of this paper is to propose a systems interpretation of the concept of complexity and its implications for a theoretical discussion of the concept of boundary in complex service systems. The proposal highlights the interpretative contribution of a dual perspective of observation that...

Persistent link: https://www.econbiz.de/10010786702

An Integrated <i>SS-VSA</i> Analysis of Changing Job Roles

Spohrer, Jim; Golinelli, Gaetano M.; Piciocchi, Paolo; … - In: Service Science 2 (2010) 1-2, pp. 1-20

This paper presents a first attempt at an integrated Service Science (SS) and Viable Systems Approach (VSA) analysis of … Press.]). Both Service Science (SS) and Viable Systems Approach (VSA) can be seen as less well known specializations of ….], Golinelli, [Golinelli, G. M. 2010. <i>Viable Systems Approach (VSA). Governing Business dynamics</i>. Kluwer, Cedam, Padova …

Persistent link: https://www.econbiz.de/10010990694