Lam, W.H.K.; Tam, Mei-ling; Wong, S.C.; Wirasinghe, S.C. - In: Journal of Air Transport Management 9 (2003) 2, pp. 73-81
paper describes the use of a quantitative measure, or visibility index, to evaluate the ease of orientation in the departure … lounge of Hong Kong International Airport. Based on the visibility index, a new set of level-of-service standards for …