For the tourism industry, the COVID-19 pandemic has acted as an accelerator towards the 4th industrial revolution by creating new and innovative solutions, which have transformed management, finance, planning and opened new avenues for the introduction of innovative sales and marketing...

Government communication is vital to end COVID-19 as a persistent threat. Yet little is known about how governments communicate about COVID-19 effectively. We evaluated the health information on government websites and investigated how country-level factors are associated with providing COVID-19...

In online shopping, customers are unable to examine the products physically. Hence, they rely on telepresence, augmented reality, aesthetics, and entertainment – the elements of central and peripheral routes in the Elaboration Likelihood Model (ELM). This study examined the impact of ELM on...