Ali, Muhammad Asghar; Ahmad-ur-Rehman, Muhammad; … - In: Cogent Business & Management 8 (2021) 1, pp. 1-21
-order construct) on recovery satisfaction and customer affection; secondly, to investigate the effect of customer affection and …) significantly predicts recovery satisfaction, customer affection and re-patronage intentions, and customer re-patronage intentions … can be engendered through customer justice perception, positive appraisal of recovery satisfaction and customer affection …