Liu, Caihua; Zowghi, Didar - In: Online Information Review 47 (2022) 4, pp. 644-660
systematic literature review of research articles about citizen involvement in DT published between January 2010 and May 2021 … citizen involvement in DT include: (1) communication mediated by human, (2) communication mediated by computers, and (3) mixed … communication methods. Originality/value The study identified specific factors that influence DT supported by citizen involvement …