Bershadskaya, L.; Chugunov, A. - In: Public administration issues (2014) 1, pp. 189-200
. The research was focused on the civil servants readiness to use e-government technologies in their work. The study was … conducted with using questionnaires in the period of 2009-2013. During the research period 1 707 civil servants from 57 St …. Petersburg executive authorities were interviewed.The survey provided data on the use of ICTs by civil servants, their awareness …