Aguiari, Roberto; Nauta, Primiano Di - In: MERCATI E COMPETITIVITÀ 2012/1 (2012) 1, pp. 39-59
The paper is to highlight the peculiarities of Service Science, Management and Engineering (SSME) and its proposals with reference to network and systems theories, such as the Many-to-Many, and the Viable Systems Approach (VSA), (VSA) represents an interpretative lens for complex phenomena, and...