LINHARES, GIOVANA B. R.; BORGES, MARCOS R. S.; ANTUNES, … - In: International Journal of Information Technology & … 11 (2012) 06, pp. 1065-1085
This paper discusses the collaboration-conflict process: a binomial process mixing collaboration and conflict. We … applied the collaboration-conflict process to Software Review Meetings, commonly adopted to verify the functional … specification of software. We developed a groupware tool demonstrating the dynamics of the collaboration-conflict process in review …