Pornthip Chaithanapat; Prattana Punnakitikashem; Nay … - In: Journal of innovation & knowledge : JIK 7 (2022) 1, pp. 1-10
associations among customer knowledge management, knowledge-oriented leadership, innovation quality, and firm performance in 283 … small and medium-sized enterprises (SMEs) in Thailand. The mediating roles of customer knowledge management and knowledge …. Therefore, the findings contribute to the extant literature by providing empirical evidence to support that customer knowledge …