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Search: subject:"customer participation"
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Subject
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Beziehungsmarketing
146
Relationship marketing
146
Customer participation
111
Kundenintegration
103
Customer integration
102
Consumer behaviour
82
Konsumentenverhalten
82
Customer satisfaction
70
Kundenzufriedenheit
70
Service quality
67
Dienstleistungsqualität
66
customer participation
39
Innovation
34
Innovation management
31
Innovationsmanagement
31
Betriebliche Wertschöpfung
30
Value creation
30
Customer value
25
Kundenwert
24
New product development
20
Produktentwicklung
20
Customer service
18
Kundenservice
18
Social Web
16
Social web
16
Co-creation
15
Value co-creation
14
Lieferantenmanagement
13
Marketing management
13
Marketingmanagement
13
Supplier relationship management
13
Brand management
12
Dienstleistungssektor
12
Markenführung
12
Service industry
12
Beschwerdemanagement
10
Complaint management
10
Customer Participation
8
Dienstleistung
8
Satisfaction
8
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Online availability
All
Undetermined
140
Free
13
Type of publication
All
Article
175
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
162
Aufsatz in Zeitschrift
162
Article
4
Aufsatz im Buch
1
Book section
1
Hochschulschrift
1
Interview
1
Nachruf
1
Thesis
1
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Language
All
English
168
Undetermined
9
German
1
Lithuanian
1
Author
All
Dong, Beibei
6
Morgan, Todd
6
Sivakumar, K.
5
Yoo, Jaewon
4
Anokhin, Sergey Alexander
3
Auh, Seigyoung
3
Chen, Sandy C.
3
Joo, Jaehun
3
Le Nguyen Hau
3
Pham Ngoc Thuy
3
Raab, Carola
3
Robbert, Thomas
3
Roth, Stefan
3
Straus, Lennart
3
Ahn, Jinwoo
2
Anokhin, Sergey
2
Ates, Zelal
2
Azis, Yudi
2
Balaji, M. S.
2
Benoît-Moreau, Florence
2
Bilstein, Nicola
2
Blaurock, Marah
2
Bonnemaizon, Audrey
2
Büttgen, Marion
2
Cadenat, Sandrine
2
Chang, Woojung
2
Costers, Annelies
2
Danarahmanto, Pri Agung
2
Evans, Kenneth R.
2
Fang, Eric
2
Garbas, Janina
2
Gong, Taeshik
2
Griffith, David A.
2
Jha, Subhash
2
Jin, Jason Lu
2
Kaltum, Umi
2
Kamboj, Shampy
2
Ma, Shuang
2
Marakhimov, Azizbek
2
Mengüç, Bülent
2
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Institution
All
Université Paris-Dauphine (Paris IX)
2
Siauliai University
1
Published in...
All
Journal of business research : JBR
13
Journal of retailing and consumer services
13
The journal of services marketing
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Service business
9
Journal of service management
6
Journal of marketing
5
Journal of service research : JSR
5
International journal of hospitality management
4
The service industries journal
4
International journal of contemporary hospitality management
3
Journal of Business Research
3
Journal of hospitality marketing & management
3
Journal of service theory and practice
3
Economics Papers from University Paris Dauphine
2
International Journal of Services, Economics and Management
2
International journal of bank marketing
2
International journal of quality and service sciences
2
Inventi impact: retailing & consumer services
2
Journal of marketing management : MM
2
Journal of service research
2
Journal of the Academy of Marketing Science
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
AMS review : official publication of the Academy of Marketing Science
1
Asia Pacific business review
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economic Modelling
1
Economic modelling
1
Economies : open access journal
1
European journal of innovation management
1
European journal of marketing
1
European management journal
1
Global Business & Finance Review (GBFR)
1
Global business and finance review
1
Industry and innovation
1
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Source
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ECONIS (ZBW)
164
RePEc
9
EconStor
4
BASE
2
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179
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91
Customer
participation
, e-service quality, satisfaction : (e)service dominant logic trinity
Fotiadis, Thomas
- In:
Journal of promotion management : innovations in …
25
(
2019
)
3
,
pp. 394-418
Persistent link: https://www.econbiz.de/10012179033
Saved in:
92
The importance of
customer
participation
for high-contact services : evidence from a real estate agency
Yang, Albert Jing-Fuh
;
Huang, Yung-Chin
;
Chen, Yenming J.
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 831-847
Persistent link: https://www.econbiz.de/10012199791
Saved in:
93
The role of
customer
participation
in building new product development speed capabilities in turbulent environments
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Song, Chanho
; …
- In:
International entrepreneurship and management journal
15
(
2019
)
1
,
pp. 119-133
Persistent link: https://www.econbiz.de/10012226488
Saved in:
94
The innovation imperative in healthcare : an interview and commentary
Mende, Martin
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10012113585
Saved in:
95
Enhancing brand relationship performance through
customer
participation
and value creation in social media brand communities
Carlson, Jamie
;
Wyllie, Jessica
;
Rahman, Mohammad M.
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 333-341
Persistent link: https://www.econbiz.de/10012114174
Saved in:
96
Influence of market orientation on performance : the moderating roles of
customer
participation
breadth and depth in new product development
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Wincent, Joakim
- In:
Industry and innovation
26
(
2019
)
9
,
pp. 1103-1120
Persistent link: https://www.econbiz.de/10012266245
Saved in:
97
A study on the relationship between
customer
participation
, perceived control and customer equity : collecting samples from financial industry
Yang, Congjie
;
He, Jingyin
- In:
Inventi impact: retailing & consumer services
(
2018
)
3
,
pp. 140-155
Persistent link: https://www.econbiz.de/10012130279
Saved in:
98
Study on the strategy of
customer
participation
in service innovation in virtual community
Zeng, Shi
- In:
Inventi impact: retailing & consumer services
(
2018
)
4
,
pp. 198-204
Persistent link: https://www.econbiz.de/10012130316
Saved in:
99
An empirical examination of customer experience co-creation model in banking self service technologies
Agrawal, Amit Kumar
;
Nagendra, Asha
;
Divekar, Rajiv
; …
- In:
International journal of business information systems : …
29
(
2018
)
2
,
pp. 268-280
Persistent link: https://www.econbiz.de/10011980273
Saved in:
100
Flying or dying? : organizational change,
customer
participation
, and innovation ambidexterity in emerging economies
Chen, Man
;
Yang, Zhi
;
Dou, Wenyu
;
Wang, Feng
- In:
Asia Pacific journal of management : APJM ; a …
35
(
2018
)
1
,
pp. 97-119
Persistent link: https://www.econbiz.de/10011852876
Saved in:
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