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Search: subject:"customer-centricity"
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Beziehungsmarketing
37
Relationship marketing
37
Customer centricity
20
customer centricity
19
Consumer behaviour
14
Konsumentenverhalten
14
Customer Centricity
13
Customer satisfaction
12
Kundenzufriedenheit
12
Customer value
9
Kundenwert
9
Marketing management
8
Marketingmanagement
8
Digitalisierung
6
Digitization
6
Innovation
6
Strategic management
6
Strategisches Management
6
customer-centricity
6
Customer Journey
5
Customer-centricity
5
Organisatorischer Wandel
5
Organizational change
5
Betriebliche Wertschöpfung
4
Business process management
4
Customer Experience
4
Dienstleistungsqualität
4
Service quality
4
Value creation
4
Beschwerdemanagement
3
CRM
3
Complaint management
3
Customer Relationship Management
3
Customer orientation
3
Customer service
3
International marketing
3
Internationales Marketing
3
Kundenorientierung
3
Kundenservice
3
Marketing
3
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Undetermined
39
Free
13
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Article
52
Book / Working Paper
17
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Article in journal
40
Aufsatz in Zeitschrift
40
Aufsatz im Buch
4
Book section
4
Aufsatzsammlung
2
Working Paper
2
research-article
2
Arbeitspapier
1
Graue Literatur
1
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English
54
German
10
Undetermined
4
French
1
Author
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Mintz, Ofer
3
Abel, Katrin
2
Currim, Imran S.
2
Dash, Manoj Kumar
2
Davidow, Moshe
2
Deshpandé, Rohit
2
Gemmel, Paul
2
Hitz, Christian
2
Kalka, Regine
2
Lindner, Detlev
2
Moormann, Jürgen
2
Senn, Christoph
2
Trkman, Peter
2
Viaene, Stijn
2
Vojvodic, Milomir
2
Acquaro, Matteo
1
Al-Qahtani, Saad Bin Dhafer
1
Alavi, Sascha
1
Altenhofen, Jasmin
1
Ambika, Anupama
1
Auh, Seigyoung
1
Barry, Holly
1
Bell, Simon J.
1
Bertin, Clarice
1
Bhattacharyya, Jishnu
1
Bilgin-Wührer, Zeynep
1
Bishard, Autumn
1
Burns, Shona
1
Clark, Paul
1
Cusin, Julien
1
Dahl, Darren W.
1
De Carlo, Manuela
1
Delany, Christine
1
Dogbe, Courage Simon Kofi
1
Eisingerich, Andreas B
1
Etzold, Veit
1
Fenton, Pio
1
Flacandji, Michaël
1
Flack, Rebecca
1
Frankenberger, Karolin
1
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Springer eBook Collection
4
Journal of business research : JBR
3
Journal of creating value
3
Journal of digital banking
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of strategic marketing
2
The journal of business strategy
2
AMS review : official publication of the Academy of Marketing Science
1
Academia : revista Latinoamericana de administración
1
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Asian African journal of economics and econometrics
1
Business Guides on the Go
1
Business Process Management Journal
1
Business process management journal
1
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
1
Central European business review : CEBR
1
Cogent business & management
1
Digitalisierung und andere Innovationsformen im Management : aktuelle Perspektiven auf die digitale Transformation von Unternehmen und Lebenswelten
1
Düsseldorf Working Papers in Applied Management and Economics
1
European journal of marketing
1
European research studies
1
European review of service economics and management
1
Forschungsberichte des Fachbereichs Wirtschaftswissenschaften der Hochschule Düsseldorf : Düsseldorf working papers in applied management and economics
1
Global strategic management in the service industry : a perspective of the new era
1
Holistic Marketing Management Journal
1
International journal of business excellence
1
International journal of hospitality management
1
International journal of innovation science
1
International journal of product lifecycle management : IJPLM
1
Journal of Business Research
1
Journal of Business Strategy
1
Journal of Consumer Marketing
1
Journal of Financial Perspectives
1
Journal of Financial Transformation
1
Journal of business strategy
1
Journal of economics & management
1
Journal of marketing and consumer behaviour in emerging markets
1
Journal of marketing research
1
Journal of personal selling & sales management : JPSSM
1
Journal of service research : JSR
1
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ECONIS (ZBW)
60
RePEc
4
Other ZBW resources
3
BASE
1
EconStor
1
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1
How Royal Caribbean navigates stormy seas : a customer value analysis
Weinstein, Art
;
Bishard, Autumn
;
Flack, Rebecca
; …
- In:
Journal of creating value
8
(
2022
)
1
,
pp. 71-83
Persistent link: https://www.econbiz.de/10014581000
Saved in:
2
Relation of data governance,
customer-centricity
and data processing compliance
Vojvodic, Milomir
;
Hitz, Christian
- In:
Central European business review : CEBR
11
(
2022
)
5
,
pp. 109-148
Persistent link: https://www.econbiz.de/10013457374
Saved in:
3
Market variables influence customer behavior toward coffee business growth
Montajula Suvattanadilok
- In:
Cogent business & management
11
(
2024
)
1
,
pp. 1-14
This study investigates the impact of market engagement strategies-specifically market involvement,
customer
centricity
…
Persistent link: https://www.econbiz.de/10014526495
Saved in:
4
Customer-centricity
in designing : application of design thinking methodology in creating educational solutions at the University of Warmia and Mazury in Olsztyn
Wasyluk, Piotr
;
Kucner, Andrzej
- In:
European research studies
24
(
2021
)
3
,
pp. 84-95
Persistent link: https://www.econbiz.de/10012666213
Saved in:
5
National customer orientation : an empirical test across 112 countries
Mintz, Ofer
;
Currim, Imran S.
;
Deshpandé, Rohit
- In:
Marketing letters : a journal of research in marketing
34
(
2023
)
2
,
pp. 189-204
Persistent link: https://www.econbiz.de/10014333912
Saved in:
6
Transformational leadership, employee self-efficacy, employee innovativeness,
customer-centricity
, and organizational competitiveness among insurance firms
Iddris, Faisal
;
Dogbe, Courage Simon Kofi
;
Kparl, …
- In:
International journal of innovation science
15
(
2023
)
5
,
pp. 756-775
Persistent link: https://www.econbiz.de/10014455313
Saved in:
7
Cultivating value creation
Davidow, Moshe
- In:
Journal of creating value
8
(
2022
)
1
,
pp. 58-70
Persistent link: https://www.econbiz.de/10014580999
Saved in:
8
The role of experiences in driving strategy in the 21st Century
Barry, Holly
;
Fenton, Pio
;
Leahy, Rose
- In:
Global strategic management in the service industry : a …
,
(pp. 175-188)
.
2022
Persistent link: https://www.econbiz.de/10014276928
Saved in:
9
Customer experience management : asking the right questions
Hodgkinson, Ian R.
;
Jackson, Thomas
;
West, Andrew A.
- In:
The journal of business strategy
43
(
2022
)
2
,
pp. 105-114
Persistent link: https://www.econbiz.de/10013392206
Saved in:
10
Transforming customer experience : a story of ambition, values, beliefs, and digital capabilities
Meehan, Sean A.
- In:
AMS review : official publication of the Academy of …
14
(
2024
)
1/2
,
pp. 158-167
Persistent link: https://www.econbiz.de/10014584117
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