society and economy, should also be a good sign to customers who want to reward banks with better performance in the SDGs …. This article examines the effects of SDG practices of banking institutions on their customers. By utilizing a PLS …-SEM technique, a conceptual model has been developed to describe the potential relationships between customers and the banking …

retaining valuable, satisfied, and loyal customers are important goals of CRM. The aim of the paper is to highlight the crucial … role of the relationship between companies and their satisfied customers in achieving long-term performance. Using … costs of unsatisfied customers and how do we improve the relationship with customers?". The research results show that by …

retaining valuable, satisfied, and loyal customers are important goals of CRM. The aim of the paper is to highlight the crucial … role of the relationship between companies and their satisfied customers in achieving long-term performance. Using … costs of unsatisfied customers and how do we improve the relationship with customers?". The research results show that by …

Response to customers' needs is considered a key to success of micro and small food agro-processing enterprises …. However, these firms tend lose customers as a result of fast changing customers' tastes and preferences in the market … provide for the requirements of customers. This paper assessed the learning orientation of micro and small food agro …