Purpose – The purpose of this paper is to apply the statistical tolerancing technique to analyze the dual responses of APFA arm height deviation with respect to next stage of disk assembly process and simultaneously optimize and allocate the required tolerance of the responses onto its...

Purpose – The purpose of this paper is to assess the impact of urban design quality on the real estate value of commercial office property. Empirical evidence based on quantitative research into the added value of quality design on real estate performance has seen little advancement during the...

Purpose – Robust design is a well‐known quality improvement method that focuses on building quality into the design of products and services. Yet, most well established robust design models only consider a single performance measure and their prioritization schemes do not always address the...

Purpose – The purpose of this paper is to provide a tangible example of organisational solutions in effective design for manufacturing (DfM) in a large information and communications technology (ICT) company. Design/methodology/approach – An interview study was carried out in a leading ICT...

Purpose – Robust parameter design is conventionally analyzed by means of statistical techniques. However, the statistical‐based approach is inefficient when optimizing a dynamic system in regards to quantitative control factors and missing observations. The aim of this paper is to propose an...

Purpose – To present some of the strategies companies adopt to persuade customers to pay the huge prices that the luxury end of the market can command. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...