Jarrah, Ahmad I. Z.; Bard, Jonathan F.; deSilva, Anura H. - In: Management Science 40 (1994) 8, pp. 1049-1068
With the goal of fiscal self-sufficiency, the United States Postal Service (USPS) has embarked upon a 10-year program to modernize, and in some cases radically alter, the way it manages and processes the mail. At the heart of this effort is the goal of automating virtually all of the letter mail...