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SERVQUAL
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assurance
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foreign healthcare facilities
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health tourism
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healthcare services
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income level
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medical care
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medical tourism
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medical tourists
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reliability
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Guiry, Michael
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Moreno, Jose F.
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International Journal of Services, Economics and Management
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The relationship between income level and medical tourism service quality expectations
Moreno, Jose F.
;
Guiry, Michael
- In:
International Journal of Services, Economics and Management
6
(
2014
)
3
,
pp. 263-281
The research investigates if consumers' expectations of the service quality of
foreign
healthcare
facilities
vary …
Persistent link: https://www.econbiz.de/10010888503
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