Nanda, Pragyan; Patnaik, Srikanta - In: Decision analytics journal 7 (2023), pp. 1-13
dissatisfaction towards the seller. In case of delays in order fulfilment, the customers mostly give negative feedback along with poor … is to adopt a resilient order fulfilment approach by identifying the optimal set of sellers based on fulfilment cost …, lead time for fulfilment and review rating score obtained from previous orders. The research work has been divided into …