Ho, Ying-Chin; Fan, Liang-Chen - In: International Journal of Quality & Reliability Management 31 (2014) 2, pp. 144-165
the latent “genius loci” within quality management systems. Second, the authors will confirm the extent of the genius loci …'s performance can be affected by its genius loci, and whether a quality management system's environmental sustainability performance … can be affected by the extent of environmental sustainability in its genius loci. Design/methodology/approach – The extent …