Compared to other industries the innovative output of logistics service providers (LSPs) is rather low. By enforcing their attempts to innovate these companies could improve their competitive position. Empirical studies indicate that proactive innovations result in significant improvements of...

The purpose of this paper is to improve the existing methods of building new product concepts in a qualitative "two-case" case study with action research approach combined with method comparison. Companies need an effective method to create radical product concepts and product visions. The...