Aslani, Nazanin; Zhang, Jun - In: Journal of Industrial Engineering and Management (JIEM) 7 (2014) 4, pp. 785-815
scheduling (PAS) model for a specific healthcare setting with its multiple appointments requests characteristics in order to … proportion (more than 70%) of requests for multiple appointments, CSM is the best PAS model. If the proportion of requests for … multiple appointments is medium (25%-50%), HSM is the best. Finally, if the proportion of requests for multiple appointments is …
