van Vianen, van Vianen, L.A.; Gabor, Gabor, A.F.; van … - Erasmus Research Institute of Management (ERIM), … - 2014
In this article we give a new derivation for the waiting time distributions in an M/M/c queue with multiple priorities and a common service rate by using elementary lattice paths counting. An advantage of the approach is that it does not require inversion of the Laplace-Stieltjes transform.