Fernandez-Stark, Karina; Bamber, Penny; Gereffi, Gary - In: International Journal of Technological Learning, … 4 (2011) 1/2/3, pp. 206-234
This article analyses the offshore services industry using the global value chain approach. This industry has grown at … grow. Supply is dominated by India, which in 2009 had 45% of the global market share for offshore services. Indian firms … quality and quantity of human capital remains the key factor in the location of offshore services, formal education is being …