Harrison, Tina; Waite, Kathryn - In: International Journal of Financial Services Management 1 (2005) 1, pp. 11-25
The information potential of the internet is claimed to be heralding a new age of consumer empowerment, providing consumers with access to increased amounts of information which can be used to aid decision making. Yet, to what extent does this hold true for pensions? Pensions are complex...