Eggers, Julia; Hein, Andreas; Böhm, Markus; Krcmar, Helmut - In: Business & Information Systems Engineering 63 (2021) 5, pp. 491-510
In recent years, process mining has emerged as the leading big data technology for business process analysis. By … extracting knowledge from event logs in information systems, process mining provides unprecedented transparency of business … understanding of how organizations act upon the pervasive transparency created by process mining and how they leverage it to benefit …