Jambal, Tsolmon; Vaněček, Drahoš - In: Acta Universitatis Bohemiae Meridionales 11 (2008) 1, pp. 7-12
During the last two decades many authors recommended introduction of so called process oriented approach and replace thus the previously functional system. This paper deals with experience of the company Zeelandia, Ltd., which introduced this system as a necessity to receive certification of ISO...