Zheng, Qiuying; Yao, Tang; Fan, Xiucheng - In: Journal of Service Theory and Practice 26 (2016) 2, pp. 179-202
, as reciprocal altruism behaviors, enhance patients’ well-being. Receiving online social support influences psychological … collaborative service and how customers feel about their bidirectional roles. It also extends reciprocal altruism research to a …