A. Beck, Jeffrey; Cha, JaeMin; Kim, SeungHyun; Knutson, … - In: International Journal of Contemporary Hospitality Management 26 (2014) 8, pp. 1364-1379
Purpose – The objective of this study was to confirm the dimensions of revenue managers’ proactive work behavior in the …. Design/methodology/approach – The data ( n = 280) collected from lodging revenue managers was analyzed, using exploratory … confirmed – Voice, Individual Innovation, Taking Charge and Problem Prevention. Revenue managers who manage multiple properties …