Parry, Sara; Westhead, Paul - In: Journal of Small Business and Enterprise Development 24 (2017) 2, pp. 261-277
Purpose The purpose of this paper is to explore the evolution of relationship marketing (RM) in a new technology-based firm (NTBF) and to illustrate how social embeddednesss benefits can be achieved by engaging in RM in a rural resource-constrained bilingual context. Design/methodology/approach...