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  • Search: subject:"service levels"
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Year of publication
Subject
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Service levels 146 Customer satisfaction 32 Consumer behaviour 15 service levels 12 Service quality 11 Customer loyalty 10 Perception 8 Theorie 8 Theory 8 Customer service 7 Customer services quality 7 Inventory model 7 Lagerhaltungsmodell 7 Restaurants 7 United States of America 7 Internet 6 Quality 6 Service industries 6 Services marketing 6 Supply chain management 6 Dienstleistungsqualität 5 Hospitality services 5 Hotels 5 Logistics 5 Marketing strategy 5 Relationship marketing 5 Airlines 4 Banking 4 China 4 Communication technologies 4 Customer orientation 4 Customer service management 4 Customers 4 Health services 4 Retailing 4 Supply chain 4 Tourism 4 United Kingdom 4 Australia 3 Financial services 3
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Online availability
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Undetermined 160 Free 7
Type of publication
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Article 166 Book / Working Paper 7
Type of publication (narrower categories)
All
research-article 103 Article in journal 18 Aufsatz in Zeitschrift 18 conceptual-paper 12 case-report 7 review 7 review-article 3 Working Paper 2 non-article 2 viewpoint 2 Arbeitspapier 1 Conference paper 1 Graue Literatur 1 Konferenzbeitrag 1 Non-commercial literature 1 Thesis 1
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Language
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English 160 Undetermined 12 German 1
Author
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DiPadova‐Stocks, Laurie N. 4 Joseph‐Mathews, Sacha 3 Witell, Lars 3 Bonn, Mark A. 2 Chakraborty, Goutam 2 Daugherty, Patricia J. 2 Dawes, Philip L. 2 Ekinci, Yuksel 2 Fischer, Thomas 2 Ford, John B. 2 Friese, Fabian 2 Gatta, Mary 2 Gebauer, Heiko 2 Gilmore, Audrey 2 Harris, Lloyd C. 2 Helber, Stefan 2 Hoffman, K. Douglas 2 Jayawardhena, Chanaka 2 Kelley, Scott W. 2 Kloos, Konstantin 2 Licata, Jane W. 2 Massey, Graham R. 2 Nallam, Sai Nandeswara Rao 2 Nasina, Jigeesh 2 Pires, Guilherme D. 2 Rita, Paulo 2 Russell‐Bennett, Rebekah 2 Stanton, John 2 Tiu Wright, Len 2 Abdulhassan, Sadik Hussein 1 Agrawal, Narendra 1 Ahern, A. 1 Ahmed, Sadrudin A. 1 Albiński, Szymon 1 Aldebi, Hameed 1 Alewell, Dorothea 1 Ali, Nafez Nimer Hassan 1 Alidi, Abdulaziz S. 1 Alon, Ilan 1 Al‐Faraj, Taqi N. 1
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Institution
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International Monetary Fund (IMF) 2 College of Business 1 Ehrvervøkonomisk Institut, Institut for Økonomi 1 Instituto Superior de Cie?ncias do Trabalho e da Empresa 1 International Monetary Fund 1 Policy and Economic Research Unit (PERU), Land and Water Division 1 School of Marketing 1 University of Newcastle 1 University of Western Sydney 1
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Published in...
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Journal of Services Marketing 23 European Journal of Marketing 10 International Journal of Contemporary Hospitality Management 7 International Journal of Operations & Production Management 7 International Journal of Physical Distribution & Logistics Management 7 International Journal of Culture, Tourism and Hospitality Research 6 International Journal of Bank Marketing 4 International Journal of Organizational Analysis 4 International Journal of Public Sector Management 4 The TQM Magazine 4 Business Process Management Journal 3 International Journal of Commerce and Management 3 Journal of Product & Brand Management 3 Journal of Service Management 3 Computers & operations research : and their applications to problems of world concern ; an international journal 2 European journal of operational research : EJOR 2 Industrial Management & Data Systems 2 International Journal of Quality & Reliability Management 2 International Journal of Retail & Distribution Management 2 International Marketing Review 2 Journal of Business & Industrial Marketing 2 Journal of Corporate Real Estate 2 Journal of Economic Studies 2 Journal of Facilities Management 2 Management Decision 2 Management Science 2 Management science : journal of the Institute for Operations Research and the Management Sciences 2 Marketing Intelligence & Planning 2 Qualitative Research in Accounting & Management 2 The TQM Journal 2 Transportation 2 Transportation research / E : an international journal 2 Asia Pacific Journal of Marketing and Logistics 1 Business Strategy Series 1 CORAL Working Papers 1 Chinese Management Studies 1 Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät / Wirtschaftswissenschaftliche Fakultät, Universität Hannover : Hannover economic papers (HEP) 1 European Business Review 1 European Journal of Innovation Management 1 Hannover Economic Papers (HEP) 1
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Source
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Other ZBW resources 136 ECONIS (ZBW) 19 RePEc 14 BASE 3 EconStor 1
Showing 11 - 20 of 173
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Resource pooling and allocation policies to deliver differentiated service
Zhong, Yuanguang; Zheng, Zhichao; Chou, Mabel C.; Teo, … - In: Management science : journal of the Institute for … 64 (2018) 4, pp. 1555-1573
Persistent link: https://www.econbiz.de/10011855607
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Stock optimization for service differentiated demands with fill rate and waiting time requirements
Vicil, Oguzhan; Jackson, Peter - In: Operations research letters 46 (2018) 3, pp. 367-372
Persistent link: https://www.econbiz.de/10011873654
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Kingdom of Lesotho; Poverty Reduction Strategy Paper: National Strategic Development Plan
International Monetary Fund (IMF); International … - 2012
This paper describes the Kingdom of Lesotho’s Poverty Reduction Strategy Paper and National Strategic Development Plan (NSDP) 2012/13–2016/17. NSDP recognizes, as a point of departure, the need and urgency for Lesotho to radically transform its economy. To achieve the National...
Persistent link: https://www.econbiz.de/10011245521
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Evaluating the dimensions of service levels in chain hotels : from the perspective of top and middle managements : (an empirical study in Jordan)
Aldebi, Hameed; Ali, Nafez Nimer Hassan; Abdulhassan, … - In: International journal of economics and finance 9 (2017) 12, pp. 32-43
Persistent link: https://www.econbiz.de/10011782619
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Analysis of cost escalations in pharmaceutical projects
Nasina, Jigeesh; Nallam, Sai Nandeswara Rao - In: International Journal of Managing Projects in Business 9 (2016) 2, pp. 433-450
Purpose – The purpose of this paper is to examine different possible issues that can contribute to cost escalations in pharmaceutical capital projects and identify remedial measures to control them. Design/methodology/approach – The study is supported by a detailed survey performed around...
Persistent link: https://www.econbiz.de/10014786712
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The influence of logistics barriers on lead times and service levels in Slovenia
Sternad, Marjan; Cvahte, Tina; Topolšek, Darja; … - In: International journal of logistics systems and management 23 (2016) 4, pp. 519-533
Persistent link: https://www.econbiz.de/10011539186
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Demand and service impacts of competition for the market : Australian urban bus case studies
Wallis, Ian P. - In: Research in transportation economics 59 (2016), pp. 330-342
Persistent link: https://www.econbiz.de/10011706931
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Analysis of cost escalations in pharmaceutical projects
Nasina, Jigeesh; Nallam, Sai Nandeswara Rao - In: International journal of managing projects in business 9 (2016) 2, pp. 433-450
Persistent link: https://www.econbiz.de/10011556928
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Liner shipping cargo allocation with service levels and speed optimization
Guericke, Stefan; Tierney, Kevin - In: Transportation research / E : an international journal 84 (2015), pp. 40-60
Persistent link: https://www.econbiz.de/10011420026
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Late customization strategy with service levels requirements
Ngniatedema, Thomas; Shanker, Murali; Hu, Michael Y.; … - In: International journal of production economics 166 (2015), pp. 72-84
Persistent link: https://www.econbiz.de/10011334063
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