Explores issues arising from an evaluation of a qualification based management development programme run in partnership between Bristol Business School and Chep UK Ltd. Finds the outcomes of the research were important in three ways. First, in providing a greater understanding of stakeholder...

Explains the various ways in which actors, drama, and the techniques and exercises used in drama, can work productively within the business sector. Discusses some experiences and results achieved using these methods. Concludes that acting has much to give the commercial sector, and can give it...

The Academy of Wine service was founded in 1988 to raise the standard of education and skills in the service of wine in the hotel, restaurant and catering industry. In September 1991, the Academy launched its ‘Professional Wine Service Training Package’, which was specifically designed to...

Describes an executive development initiative in the Kalahari desert run by Operation Raleigh. Aided by a professional management trainer senior UK executives used daily experiences of the safari‐style trip to illustrate real‐life management problems. Concludes that the “quest” provided...