KAUR, Harjeet - In: Journal of Advanced Research in Management I (2010) 2, pp. 112-112
that impact on EMS implementation are a synergistic blend of 'hard' and 'soft' elements. The elements of soft EMS are … successful environmental management, the 'hard' elements of an EMS must be accompanied by equal attention to the 'soft' elements … processes and added responsibilities on employees. As a result these changes may have an effect on employee attitudes. The 'soft …