Vaneva, Marjana; Hristova, Vesna; Bojadjiev, Marjan I. - In: AICEI proceedings 16 (2021), pp. 55-88
This study investigates the level of politeness in the workplace during the COVID-19 pandemic by using the speech acts … speech acts: request, apology and compliment, which are considered to be most commonly used in an organizational setting. The … electronically respond to six different situations, which ask them to use the speech acts that are subject to this research: once in …