Lyons, Paul; P. Bandura, Randall - In: Industrial and Commercial Training 46 (2014) 2, pp. 100-107
Purpose – This article demonstrates how the performance improvement process, performance templates, may be used for … approach is to present or demonstrate what performance templates are and how a manager and a group of employees work together … empirical support for performance templates, and gives a sequence of events as to their creation and use. Findings – The …